My Green Butler
10YFP STP Portfolio: “My Green Butler” host training programme engages guests in resource conservation
Research shows that guests are an essential partner to help tourist accommodations to become more sustainable. Guests directly account for over half the resource used in a hotel and a higher share in selfcatering accommodation. So if tourist accommodations are to achieve net zero carbon emissions, they must adopt measures beyond discreet guest encouragement to stimulate larger guest participation to save, whilst maintaining hospitality quality and guest satisfaction.