Sustainability in IHG

 In Solutions


At the Holiday Inn Mountain View, S Palo Alto, California, the team has been busy installing the latest solar technology onto the roof of the hotel. The Hotel’s General Manager, Roshan Patel, commented, ‘In addition to using the IHG Green Engage system, we are continually looking at ways to conserve our energy and through the installation of these solar panels, we are doing our bit to use clean, efficient energy sources.’




The InterContinental Bora Bora Resort & Thalasso Spa uses a unique and innovative system to cool the property. Through the installation of a 2km pipeline at a depth of 900 meters, seawater at a temperature of 50°c is piped to a titanium heat exchanger. The hotel’s 15kW seawater pump provides cooling that would otherwise consume 300kW of electricity. Through the circuit the seawater is returned back to the sea, thus limiting
the hotel’s impact on the environment.



Through waste initiatives and water and energy conservation, the Holiday Inn Winchester is going above and beyond to preserve its resources and local surroundings. Through its development, the hotel was built with a number of sustainable features including smart lighting and air conditioning. A heat recovery system is in place along with LED lighting fitted in all public areas. Through its water conservation efforts, the hotel is ‘off-sewer’, meaning the water the hotel uses is filtered and re-used, therefore no water is discharged into the sewer. Additionally, across the guest rooms, low flow showerheads are fitted in all bathrooms that do not impede the water quality and aerators have been fitted to all tap faucets. The hotel is also a leader with its waste management initiatives, with 100% of waste diverted from landfill, and food waste is processed in its anaerobic digesters. For guests with electric cars, there is an electric car charging point at the hotel.



Since opening in March 2016, the Hotel Indigo Savannah has partnered with the Savannah-Chatham Metropolitan Police Department (SCMPD) through the Savannah Area Chamber of Commerce to run a pioneering IHG Academy programme. Holding mentorship and local community investment at the top of their priorities, their partnership is a clear fit. The programme is aimed at engaging with the local youth and in doing so, reducing juvenile crime, and improving their employability skills. Since its inception, two participants have gone through the programme, with one
participant securing employment at the hotel.

“ We want to tell the hotel industry, that what Hotel Indigo Savannah have done by supporting programmes like ours, engaging youth that are desperate to get engaged so they can get off the streets…that is something that all businesses should feel excited to be a part of.”
Jonas Subaar, SCMPD Pre-Apprentice, Programme Business Liaison



Each year, Hospitality and Catering students from City College Norwich take over three Holiday Inn hotels
across the city. In 2016, at the Holiday Inn Norwich City, Holiday Inn Norwich and Holiday Inn Norwich – North, staff took a step back and 133 students filled roles across the hotel including reception, housekeeping, bar, restaurant, and kitchen for five days. Even supervisory and management roles at the three hotels were filled by these passionate students. The student takeover finished with a gala dinner at the Holiday Inn Norwich – North which the students organised a fundraising event for Springboard, a UK based hospitality charity, and the City College Norwich Student Opportunities Fund. Since its inception in 1998, the IHG Academy Hotel Takeover has become one of the most ambitious student work experience programmes in the UK. “ I think the highlight has been the guests. They come by to say thank you for the service they have received …I have really enjoyed the experience and it has made me realise that I definitely want to work in the hospitality sector.” Daniel Young, IHG Academy participant & Interim General Manager, Holiday Inn Norwich –North



“ The earthquake taught me two great lessons: first, the importance of effective safety awareness and preparation; and second, the importance of storing relief materials for immediate deployment during emergency situations. The relief that IHG coordinated helped our team a lot, both the
materials provided and the messages shared.” Tetsuya Koga, General Manager ANA Crowne Plaza, Kumamoto New Sky

In April 2016, the Japanese City of Kumamoto was struck by a powerful earthquake measuring 7.0 magnitude and was followed by hundreds of aftershocks. Thousands of people were injured with many more displaced. At ANA Crowne Plaza Wakkanai, 99 colleagues were impacted by the disaster and IHG responded immediately by providing support. Through IHG’s colleague disaster relief support, three nearby IHG hotels and our corporate office in Japan facilitated the packaging and distribution of care packages to those colleagues impacted. The IHG Foundation also made a donation to International Federation of Red Cross and Red Crescent Societies to support the local community impacted.

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